Bought a Faulty Car? We Fight for Your Refund or Repair
Consumer Guard helps UK drivers resolve disputes with car dealers and finance companies under the Consumer Rights Act 2015
Why Choose us?
We’re not just another complaints service — we specialise in car disputes.At Consumer Guard, we focus solely on helping people like you deal with faulty vehicles, mis-sold finance, and dealership wrongdoing.
We’re motor trade specialists who understand how dealers operate — and how to hold them accountable.We’ve helped hundreds of drivers secure:✅ Refunds for broken-down vehicles
✅ Repairs for hidden faults
✅ Compensation after being ignored or dismissed
Our mission is simple: put power back in your hands.You don’t need to understand legal jargon.
You just need someone who knows how to fight for your rights — and we do.
How It Works
Step 1 – Free Case Review
Send us a summary of your issue. We’ll assess it for free and let you know if your case qualifies.
If needed, we may offer a quick call to clarify the details.Step 2 – No Win, No Fee Agreement
If your case qualifies, we’ll send you a clear No Win, No Fee agreement outlining the process.
You won’t pay anything upfront — just sign and we’ll get started.Step 3 – We Handle the Complaint
We contact the dealer or finance company on your behalf and manage the full complaint process from start to finish.
You stay informed — we handle the stress.Step 4 – Resolution or No Charge
If we win your case, we charge a flat success fee of £199.
If not, you pay nothing — no hidden fees, no long contracts, no risk.
Pricing
No Win, No Fee – Simple & FairYou don’t pay anything upfront.
If we successfully secure a refund, repair, or compensation, our fixed success fee is:£199 — only if we win.
What’s Included:
Full legal-style complaint file
All communication with dealer or finance company
Consumer law–based case handling
Support throughout the entire process
No hidden fees.
No upfront payment.
If we don’t win, you pay nothing.